Payment and delivery terms

Means of payment

The purchases are paid in connection with making the order.

For all payments, the Gauppa Webshop uses the payment service maintained by Checkout Finland Oy.

You can pay for your purchases at the online store using Finnish internet banking services, commonly used credit cards or by making Joustoraha or Everyday payments.

Terms of delivery

Depending on the size of the products, we dispatch the order by letter, Maxi letter or postal package.

Gauppa Webshop dispatches products collectively once a week on Tuesdays. If the product is held in the store, orders made on Monday will be posted on the following day, Tuesday.

Delivery charges

Letters EUR 3.90
The maximum weight for letters is 2 kg and the maximum size is 25 × 40 × 30 cm.
Letters are sent by second class post.
Delivery time is two working days from the date of dispatch.

Maxi letter EUR 5.90
The maximum weight for a maximum size letter is 1 kg, and only posters are sent as Maxi letters.
Maxi letters are sent by second class post.
Delivery time is two working days from the date of dispatch.

Products exceeding letter sizes are sent as postal packages.

Postal package EUR 7.90
Postal packages can usually be collected within one working day of the date of dispatch.

No delivery charges are charged for electronically delivered products. The means and terms and conditions for delivery of electronically delivered products are described in connection with the product description.

Order confirmation and order tracking

You will receive an email order confirmation after completing the payment for your order.

An Itella item tracking code is issued for postal packages as soon as your order has been processed. You can collect your package using the item code or using the package arrival notification sent to your letterbox.

Gauppa Nettikauppa / Gresiona Oy
Jaakonkatu 4-6 A 6
96200 Rovaniemi
tel. 040 140 7600
email: asiakaspalvelu@gauppa.fi